Reference

What Governs Your Account at flushdraw

These legal terms set out the rules that apply when you open an account, fund it through PayPal, Venmo, or Play+, and access casino games or sportsbook markets where state law permits.

State-dependent accessAccount terms apply at sign-upPayPal, Venmo, Play+ governed hereContact us to request changesPolicy updated when required
flushdraw What Governs Your Account at flushdraw
REACH POLICY SUPPORT

How to Reach Us on Legal or Policy Matters

Policy questions get answered faster when you reference your account ID and the specific section you're asking about. Use live chat for quick clarifications or email for formal requests that require a written record — both channels are staffed by the same account-support team.

Live Chat Open the chat widget from your account dashboard to reach our support team directly. Useful for fast policy clarifications and eligibility questions tied to your state.
Email Support Send formal legal queries or data-request submissions to our support address shown in your account settings. Include your account ID for the fastest routing.
Account Help Center The Help Center inside your account covers common policy questions — billing disputes, identity verification steps, and how state eligibility checks are performed.
HOW WE PROTECT YOU

Data Handling, Cookies, and Account Security

Your account data is stored and processed according to applicable US data-protection standards. We collect only what's needed to verify your identity, process payments through PayPal, Venmo, or Play+, and maintain your transaction history. You can request a copy of your stored data at any time through the email channel above.

Data Retention

We keep your account and transaction records for the period required by applicable state regulations. After closure, data is held for the legally mandated retention window, then deleted.

Cookie Policy

Our site uses functional and analytics cookies. You can manage cookie preferences from the consent banner on first visit or through your browser settings at any time.

Account Security

Accounts are protected with SSL encryption and optional two-factor authentication via SMS or authenticator app. We never store full payment credentials for PayPal, Venmo, or Play+.

Data Request Process

To request access, correction, or deletion of your personal data, email our support team with your account ID. We aim to confirm receipt and begin processing within the window in your confirmation email.

Common Legal Questions About Your flushdraw Account

These are the questions we get most often about account terms, data rights, and state access rules. If yours isn't here, live chat or email will get you a direct answer.

Access depends on your state's current online casino and sportsbook laws. We confirm eligibility at sign-up using your location and identity data. If your state is not currently supported, you will not be able to complete registration.

We collect the information needed to verify your identity, confirm state eligibility, and process payments via PayPal, Venmo, or Play+. This includes your name, address, date of birth, and government-issued ID details.

Yes. Email our support team with your account ID and a data-access request. We will confirm receipt and provide your stored data within the timeframe stated in your confirmation email, consistent with applicable state law.

Open a dispute through live chat or email, referencing your transaction ID and the payment method used — PayPal, Venmo, or Play+. Our support team logs the case and responds with next steps in writing.

After account closure, we retain your records for the period required by applicable state regulations. Once that window passes, your personal data is deleted from active systems in line with our retention policy.

Updated terms are posted on this page with a revised date at the top. We may also notify you by email if a change materially affects your account. Continued use of your account after a change means you accept the updated terms.
Reference

Legal

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.