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How flushdraw Handles Your Personal Information

This privacy policy covers every piece of information you share when you open an account, fund your wallet through PayPal, Venmo, or Play+, and use our platform in eligible states.

Account data protected in transitPayPal, Venmo, Play+ transaction recordsYour right to access or delete dataState-dependent eligibility appliesContact support to request changes
flushdraw How flushdraw Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

You have specific rights over the data tied to your account — the right to see it, correct it, or ask us to delete it where state law permits. Three direct channels handle all privacy-related requests. Response times vary by request type; identity-related inquiries take longer because we must verify who is asking before acting on any account record.

Team online

Live Chat

Start a chat session from the account menu. Describe your data request clearly and our team will route it to the privacy queue, typically within one business day.

Email Support

Send a written request to our support address found in your account settings. Include your registered email and the specific data action you are requesting.

Account Settings

Some data actions — like updating your address or reviewing your PayPal and Venmo transaction log — are available directly inside the account dashboard without contacting support.

DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

Data protection at flushdraw is built around four operational areas: encryption in transit, retention limits, cookie controls, and account-security measures. Each one directly affects your account experience, not just our back-end systems. Players in Pittsburgh and Detroit who access the platform on mobile will find the same protections in place as desktop sessions — the security layer does not change by device.

Encryption and Security All data moving between your browser or mobile app and our servers is encrypted with TLS. Account login sessions use multi-factor verification to prevent unauthorized access to your wallet or payment records.
Cookies and Tracking We use session cookies to keep you logged in and analytics cookies to understand lobby navigation. You can manage cookie preferences through the settings link in the site footer at any time.
Data Retention Account records — including identity documents and PayPal or Venmo transaction histories — are retained for as long as your account is active and for the period required by applicable state gaming regulations after closure.
Your Access Rights You can request a copy of the personal data we hold, ask us to correct inaccurate records, or request deletion where no regulatory retention obligation applies. Submit requests through live chat or email support.

Common Questions About Your Data at flushdraw

These are the questions we hear most often about account privacy, data access, and how your payment information is stored. If your question is not here, live chat is the fastest way to get a direct answer from our team.

No. We do not sell your personal data. Sharing is limited to identity-verification partners, payment processors like PayPal and Venmo, and state gaming regulators where law requires it.

We store a tokenized reference, not your raw credentials. The actual PayPal or Venmo account details remain with those processors; we only hold the identifier needed to process your transactions.

Yes. Submit a data-access request through live chat or the support email in your account settings. We will verify your identity first, then provide a summary of records we hold.

Contact support via live chat or email with a deletion request. We will act on it where no regulatory retention obligation exists — some records must be kept under state gaming law.

Mobile sessions collect the same data as desktop: account activity, device identifier, and IP address. These are used for state eligibility checks and account-security monitoring, not for advertising profiles.

Identity documents are retained for the period your account is active plus the additional time required by the applicable state gaming regulations after your account is closed or deactivated.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.